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Join Our Team

Help us build the future of AI-powered SEO.

Ensure Rankth users get value from the product from day one. Handle onboarding, support questions, feedback collection, and maintain documentation and help content. Act as a bridge between users and the product team by highlighting common issues and feature requests.

Requirements

  • Experience in customer support or customer success for SaaS products.
  • Strong communication skills in written and spoken English.
  • Ability to understand basic SEO workflows and explain product features clearly.
  • Comfortable using ticketing/support tools and documenting solutions.
  • Ability to create simple help articles, FAQs, and short tutorial videos.
  • Empathetic, patient, and proactive about preventing recurring issues.
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