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Customer Success & Support Specialist

Nov 28, 2025
1 min read
Farhan Srambiyan

Ensure Rankth users get value from the product from day one. Handle onboarding, support questions, feedback collection, and maintain documentation and help content. Act as a bridge between users and the product team by highlighting common issues and feature requests.

Farhan Srambiyan

Farhan Srambiyan

Author

Farhan Srambiyan is a prominent SEO expert and digital marketing consultant from Kerala, India. He is the Head of SEO at Acodez IT Solutions and has successfully implemented digital marketing strategies for major clients. He is also a Google and Microsoft certified digital marketing strategist and a Product Expert for the Google Search Central community.